Whitmore is a women’s clothing brand built around refined everyday essentials. Our collections are thoughtfully designed with longevity in mind — focusing on effortless comfort, lasting quality, and timeless style over fleeting trends. Each piece is created to move seamlessly with real life.

Yes. All orders ship free, with no minimum spend required. The price you see at checkout is the final price — no hidden fees.

Orders are usually processed within 1–2 business days.

Standard delivery typically takes 3–10 business days, depending on location. Most customers receive their orders within 4–12 business days total. Tracking details are sent as soon as your order ships.

At the moment, Whitmore ships within the United States only. This allows us to maintain consistent delivery times and service quality. Any future expansion will be clearly announced.

If something doesn’t feel right, you may request a return within 30 days of delivery. Simply contact us at hello@bywhitmore.com, and we’ll guide you through the next steps.

Approved refunds are typically issued within 7 business days. Please note that your bank or payment provider may take additional time to post the funds to your account.

Yes. If you’d like to exchange an item, reach out to us at hello@bywhitmore.com, and we’ll help you find the best available option.

We accept the following payment options:

• American Express
• Apple Pay
• Google Pay
• Maestro
• Mastercard
• Shop Pay
• Visa

All transactions are protected with SSL encryption for your security.

Absolutely. Whitmore does not store sensitive payment information, and all purchases are processed through secure, encrypted systems designed to protect your data.

Please start by checking the tracking link included in your shipping confirmation email. If your order hasn’t arrived after the expected delivery window, contact us at hello@bywhitmore.com, and we’ll investigate promptly.

We’re sorry if your order arrives in less-than-perfect condition. Please email hello@bywhitmore.com with a short description and photos if possible. We’ll arrange a replacement or issue a full refund — whichever you prefer.

If your order hasn’t shipped yet, we may be able to make changes or cancel it. Contact us as soon as possible after placing your order, and we’ll do our best to help.

We’re always here to help. Reach out to us at hello@bywhitmore.com, and our team will be happy to assist.